Autonomy and Empowerment from an Unlikely Source
It is well known that teams work best when they are empowered to self-direct and given freedom to self-organize. Yet striking the balance between providing this autonomy with responsible project oversight to ensure things do not go off track can be a tricky proposition. We want to create empowered teams, but we also need to know if the project is going awry and when to intervene. Unlikely as it sounds, but a great source for creating empowered team environments can be found in the prescriptive process of PRINCE2. Edwards Deming, a major inspiration for Toyota’s lean approach, said there were two classic mistakes a manager can make. The first is intervening when common cause variation occurs. Common cause variation is […]
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